Wednesday, January 23, 2013

Tentang isu boleh atau tidak kalimah "Allah" digunapakai di dalam Bible berbahasa Melayu...


TAHU KAH ANDA SYURGA DAN NERAKA ADALAH KALIMAH HINDU?

BAGAIMANA KALAU PENGANUT HINDU TAK BENARKAN?

Saya mendesak agar ulama PAS dan UMNO melarang orang-orang Melayu daripada menggunakan Al Quran versi Melayu kerana ia menggunakan pelbagai kalimah yang berasal daripada agama Hindu.

Contoh-contoh:
(1) Dosa
(2) Sembahyang
(3) Neraka
(4) Syurga
(5) Bidadari yang berasal daripada Vidhya Dhari dan banyak lagi.

Sesiapa yang menggunakan kalimah-kalimah ini didalam upacara agama Islam telah murtad daripada agama Islam. Mengapakah orang-orang Melayu banyak menggunakan perkataan-perkataan agama Hindu?

Jawabnya:

PARAMESWARA - rajah (satu lagi perkataan Sanskrit) Melayu yang pertama kali datang ke Tanah Orang Asli pada tahun 1344 adalah seorang Rajah yang beragama Hindu.

Erti Parameswara di dalam bahasa sanksrit ialah Tuhan.

Sebab itu orang Melayu daripada zaman dahulu sampai sekarang memanggil Rajah "Tuhanku" dan menyembah Rajah-Rajah ini yang mereka anggap sebagai tuhan sebagai Seri Paduka, Yang Maha Mulia, dan banyak lagi contoh lain yang membolehkan orang Melayu menjadi mushrikin.

on PENGUMUAN : SILA JANGAN HINA PATIK PACAL YANG HINA

kredit to : Tukartiub.blogspot.com


Tuesday, January 22, 2013

Feedback from Pos Malaysia


Dear Mischa,

We refer to your feedback received through Pos Malaysia Facebook on 16 January 2013 and would like to take this opportunity to thank you for bringing this matter to our attention.

First and foremost, please accept our apologies for the inconvenience and anxiety this matter may have caused you.

For your information, our investigation revealed that the Call Center agent did send a message to PPL Kuala Lumpur on 14 January 2013 at 1.30 pm to hold your parcel as requested by your goodself. We noted that you have made an attempt to collect the parcel on the same day but item was not available yet. For your information, the parcel was received by the centre only after 6.00 pm after the courier has completed his run for that day. Our sincere apology again for the inconveniences as our Call Centre agent should have communicated to you to collect the parcel on the next day.

Under normal circumstances, any messages sent through our system would normally be scanned by the PPL staff at the end of the day so that any actions taken will be communicated to the respective parties accordingly and also to assist in delivery planning on the following day. Unfortunately, the PPL Kuala Lumpur staff in charge has overlooked the message resulting in the parcel to be sent for delivery on 15 January 2013.

The same has been conveyed and explained to you through our telephone conversation on 17 January 2013.

For your information, we have brought up this matter to the PPL Kuala Lumpur Manager. The staff in charge has also been counseled and counter measures have been taken to improve the process to avoid the same issues from recurring.

On behalf of Pos Malaysia Berhad, we would like to apologize for any inconvenience caused with regard to this matter. You may contact our Customer Service Centre through PosLine at 1-300-300-300 from 8.30 a.m. to 8.00 p.m. on Monday to Friday and from 8.30 a.m. to 5.00 p.m. on Saturday (except on 1st Saturday of the month and Public Holidays) for assistance. Alternatively, we can also be contacted via email at care@pos.com.my

Thank you and warm regards.

Fauziah Mat Nuri
Customer Care


Tuesday, January 15, 2013

Complain on service provided by Customer Service agent, Pos Malaysia


To whom it may concern,

I am not happy with the service provided by your callcenter agent. On 10th January 2013, I sent a parcel to one of my customer using your PosLaju service (ref number EN434696467MY). Due to some policy issues at her workplace, the parcel was returned back. Upon calling PosLaju Customer Service line (1300300300) on 14th January 2013, I was informed that the parcel has been sent to PPL Kuala Lumpur, as the sender's postcode is under the jurisdiction of PPL Kuala Lumpur. I inquired if I could retrieve the parcel by hand, to which the CS agent confirmed possible, and that he will advice PPL Kuala Lumpur to hold the item for me. About half an hour later, the CS agent called back to advice that the instruction to hold the parcel for my collection has been relayed.

Confident that I was given the correct information, I went to PPL Kuala Lumpur to collect the parcel. However, the staff handling parcel self-collection (Puan Farah) informed me that my parcel has yet to arrive at PPL Kuala Lumpur, contrary to what the CS agent had advised me. On 15th January 2013, I went to PPL Kuala Lumpur again, only to be disappointed for the second time. This time, I was informed that the item has been sent out, and that no email was sent from your callcenter by the CS agent who handled my request, instructing PPL Kuala Lumpur to hold the parcel. Quite contrary to what the CS agent had claimed. Puan Farah then recommended that I lodge a complain on the matter, citing that such cases has been on the rise. She also suspected that the agent did not log any case for the call, as no reference number was profided by the CS agent for my record.

I would like the following action to be taken:
1) Trace back the calls made to 1300300300 from mobile number 01*******7 (my personal number), and investigate whether the agent had delivered what he promised in the conversation.

2) If he had in fact provided false information (instruction to hold parcel for self-collect has been relayed, when in fact no such instruction made), I demand a written apology from himself, and necessary disciplinary action taken.

3) Review the performance of the callcenter handling Pos Malaysia Customer Service line. The last time I checked, the service was handled by the CS team at the 10th Floor, Menara VADS.

Please be informed that this complain e-mail as well as future communication pertaining to this issue will be published on my personal Facebook page, my blog, as well as on Pos Malaysia's official Facebook Page.

Looking forward to your feedback. Thank you.


Warm regards,

Mischa Selamat